Hi Bji Privacy Policy — How We Keep Your Data Safe

1. Introduction & Scope

This Privacy Policy describes how Hi Bji collects, uses, stores, and protects your information on the platform. Hi BjiBy creating an account on or using the services of Hi Bji, you automatically agree to this policy.

Hi Bji believes privacy is a fundamental right. We collect only the information that is necessary and protect it with the utmost care. If you have any questions about our data practices, feel free to reach out to our support team at any time.

• If this policy is updated, notice will be sent to your registered email address and posted on the platform.
• For major changes, at least 7 days' advance notice will be given before they take effect.
• This policy complies with applicable laws and regulations of Bangladesh.

2. What Information We Collect

Hi Bji collects only the information necessary to provide its services. This data falls into three main categories:

a) Information provided at registration:

• Full name, date of birth, and nationality.
• Mobile number and email address.
• National ID or passport details for KYC verification (where required).

b) Automatically collected information:

• IP address and device type.
• Browser information and operating system.
• Pages visited and click data (used for site usage analytics).
• Session duration and approximate location (aggregated, not precise).

c) Financial transaction information:

• Deposit and withdrawal history.
• The last 4 digits of your mobile banking account number (the full number is never stored, for your protection).
• Betting and gaming history.

3. Why & How We Use Your Data

Hi Bji uses collected data solely for the following purposes:

• Account Management: Registration verification, login security, and account information updates.
• Payment Processing: Processing deposits and withdrawals securely.
• Customer Support: Providing the support team with the information needed to resolve your issue.
• Fraud Prevention: Monitoring for suspicious activity in compliance with AML policy.
• Service Improvement: Analytics to enhance the user experience.
• Legal Obligations: Compliance with applicable laws and regulatory authority directives.
• Bonuses & Promotions: Sending you relevant offers based on your preferences (you may opt out at any time).

4. Data Sharing & Third-Party Policy

Hi Bji never sells your personal information. Data is shared with third parties only in the following limited circumstances:

• Payment Processing Partners: Only the necessary information is shared with bKash, Nagad, Rocket, and Upay to process deposits and withdrawals.
• Law Enforcement Agencies: When required by a legal order or regulatory authority.
• Security Auditors: Cybersecurity specialists operate under strict confidentiality agreements.
• Game Providers: Limited session data to keep gaming services running smoothly.

5. Security Practices & Technology

Hi Bji uses industry-leading technology to keep your data safe:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted — as secure as your bank.
• Firewall & Intrusion Detection: Unauthorized access is blocked automatically.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Regular Security Audits: Third-party security specialists conduct regular audits.
• Data Minimization: Only the data that's strictly necessary is collected and retained.
• Staff Training: All Hi Bji staff are trained on data privacy policies and procedures.

Keep in mind, however, that no organization can guarantee 100% security on the internet. That's why it's important to keep your password strong and keep 2FA enabled.

6. Cookie Policy

Hi Bji's website uses cookies. Cookies are small files stored in your browser that help improve your experience on the site.

Cookies can be disabled through your browser settings, though some features may not function properly as a result.

7. Your Rights

As a Hi Bji user, you have the following rights regarding your personal information:

To exercise any of these rights, please contact our support team: [email protected]

8. Child & Minor Protection

Hi Bji strictly prohibits registration by anyone under 18. We do not knowingly collect any information from minors.

• If an account is suspected to belong to a minor, it will be investigated and terminated if confirmed.
• If it is found that information belonging to a minor has been collected, it will be deleted immediately.
• Parents and guardians are responsible for keeping their devices and accounts out of reach of minors.

9. Data Retention Period

Hi Bji does not retain data longer than necessary. Retention periods depend on the type of information:

• Active account information: For as long as your account remains active.
• Financial transaction records: 5–7 years as required by legal obligations.
• KYC Documents: 5 years after account closure.
• Support Contact: 2 years after the issue is resolved.
• Analytics data: Automatically deleted 90 days after collection.

10. Privacy Contact

For any questions, complaints, or requests to exercise your rights regarding this policy, please contact us:

• Email: [email protected]
• Live Chat: Click the icon at the bottom right of the website.
• Response Time: Typically within 24–48 hours.

This policy was last updated in January 2026.